Airway Oxygen Inc at 3789 Park Circle Drive, Kalamazoo, Michigan.

Poor customer service. Kalamazoo location Park circle. Karen in particular is very rude and unprofessional!

Portable oxygen concentrator battery charger was defective . Unit was uncomfortably heavy and large for airplane use. Unit fit under the seat but left no foot room. Battery charger was defective which left me with two five hour batteries for a two week trip in Alaska and a 5 hour flight home. Now Airway is charging me $75.00 for batteries I could not re-charge as the charger they provided was defective from day one. I will not use airway oxygen again as it appears that patient well being is secondary to their profit.